If you find yourself in an accident, we hope everyone is okay! Here's what you need to do:
1. Emergency First: If it’s an emergency or if anyone is injured, call 911 immediately. Ensuring everyone's safety is the top priority.
2. Check on Everyone: Make sure you and any passengers are okay. Once you’ve ensured safety, then you can focus on the next steps.
3. Inform Hive: Let us know about the accident as soon as possible. We're here to help and guide you through the process.
4. Report the Incident: Fill out the incident report form available at go.drivehive.com/incident. This helps us understand what happened and start the process of assisting you.
5. Vehicle Condition: If your car is driveable, safely return it to your home. If it isn’t, use the police, State Farm, or OnStar to have it towed to a designated yard or repair shop.
Remember, Hive is here to support you through any incidents, ensuring you have the guidance and help you need to navigate the situation.